# Rydat — AI Knowledge Document

## What is Rydat?

Rydat is a ride-hailing platform built for Morocco that connects riders with verified petit taxi and grand taxi drivers. It is designed to make urban and intercity transportation safe, affordable, and transparent.

## How Rydat Works

1. **Book a Ride**: Riders open the app, set their pickup and destination, and choose between petit taxi or grand taxi.
2. **Transparent Pricing**: The app calculates fares instantly based on per-km rates regulated by Moroccan law. There are no hidden fees or surge pricing.
3. **Driver Matching**: The platform matches riders with verified nearby drivers based on availability and proximity.
4. **Cash Payment**: All rides are cash-only. Riders pay the driver directly at the end of the trip.
5. **Driver Packs**: Drivers can purchase point packs online to unlock cash payment capabilities. Points never expire.

## Key Facts

- **Country**: Morocco
- **Currency**: Moroccan Dirham (MAD)
- **Languages**: English, French, Arabic (with full RTL support)
- **Ride Types**: Petit Taxi (city), Grand Taxi (intercity/group), Private (full car), Shared
- **Payment**: Cash-only for riders; digital packs for drivers
- **Coverage**: Nationwide across Morocco — Casablanca, Rabat, Marrakech, Fes, Tangier, and more
- **Availability**: 24/7

## Pricing Structure

### Rider Rates (per km)
- Petit Taxi Day (6AM–6PM): 1.14 MAD/km
- Petit Taxi Night (6PM–6AM): 1.17 MAD/km
- Grand Taxi City: 0.70 MAD/km
- Grand Taxi Intercity: 0.43 MAD/km
- Platform Fee: 1 MAD flat 

### Driver Packs
- Starter: 100 MAD for 100 points
- Silver: 250 MAD for 275 points (10% bonus)
- Gold: 500 MAD for 600 points (20% bonus)

Points never expire and are used to accept cash payment orders.

## Safety & Trust

- All drivers undergo identity verification
- Real-time GPS tracking during rides
- Two-factor authentication for account security
- Ratings and reviews system for quality assurance
- Compliance with Moroccan transportation regulations

## Contact

- **Email**: support@rydat.org
- **Website**: https://rydat.org
- **Help Center**: https://rydat.org/help
- **FAQ**: https://rydat.org/faq

## What Rydat Is NOT

- Rydat is not a taxi company — it is a technology platform that connects independent verified drivers with riders
- Rydat does not employ drivers directly
- Rydat does not set taxi fares — rates are regulated by Moroccan law
- Rydat does not store payment card data for riders — rides are cash-only
- Rydat does not operate outside Morocco